Withdrawing PlayChips from the PlayWallet is only possibly after successfully passing KYC (Know-Your-Customer) and AML (Anti-Money Laundering) identity verification.


To withdraw your PlayChip tokens, hit the "Withdraw" button at the top and centre of the screen.




Once there you'll need to enter the PlayChip address you'd like to send your tokens to in the "Send To" field. 


You will need to enter the deposit address exactly as it appears on the exchange, or wallet that you are sending your PlayChips to. A failure to get this address correct will result in your tokens getting lost.


Please note that your PlayChips will remain secure in your PlayWallet should you choose to leave them there.


There are two options for withdrawal: "Fast Send" and "Standard Send". The former will carry a charge of 100 PlayChips for immediate withdrawal. The latter is free and will be sent within 12 hours of the request. If you seek to withdraw your full quota of tokens when using "Fast Send" please ensure to subtract the 100 PlayChips from the withdrawal amount otherwise the transaction will fail due to having insufficient balance.


Please note that when sending PlayChips directly to a PlayChip wallet on an exchange you must use the Fast Withdrawal option (be sure to subtract 100 PLA off for the fee). Alternatively, you can transfer them to an ERC20 compliant wallet via the Free Withdrawal and send on to the exchange address from there. 


PlayChips can only be withdrawn to PlayChip addresses on exchanges listing the PlayChip (currently Independent Reserve, Bittrex, HitBTC, IDEX and LATOKEN), or Ethereum wallets capable of storing custom ERC20 tokens. Do not send PlayChips to an Ethereum address on any exchange.



Once you have hit the "Withdraw" button, an email will be sent to you from noreply@playxchange.global asking you to confirm the transaction. You will need to log in to your email account and click the link sent to you in order to confirm or cancel the transaction. Once this has been done your PlayChips will be deployed.