Two-Factor Authentication (2FA)

What is Two Factor Authentication (2FA)?
Two-factor authentication (2FA) is a type of multi-factor authentication. It is a method of confirming users' claimed identities by using a combination...
Thu, 28 Feb, 2019 at 3:19 PM
How do I configure Two-Factor Authentication (2FA)?
Setting up Google Authenticator & your PlayXchange login. PlayXchange uses Google Authenticator to provide a 2 step secure login to your PlayXchange...
Wed, 6 Mar, 2019 at 10:14 AM
I am having error messages using Google Authenticator and keep getting an invalid code
If you are using an Android Device 1. Open your Google Authenticator App. 2. Hit the three dots in the top right hand corner 3. Select 'Set...
Thu, 28 Feb, 2019 at 3:28 PM
I have tried resyncing and resetting my 2FA and still can't access my account
Kindly submit a support ticket under the section "Lost Device/Locked out via 2FA" on the PlayXchange Support Portal. You will need to submit y...
Mon, 21 Jan, 2019 at 1:57 PM
I've lost my device and cannot log in because of the 2FA locked to that device
Kindly submit a support ticket under the ticket type "Lost Device/Locked out via 2FA" on the PlayXchange Support Portal. You will need to s...
Thu, 28 Feb, 2019 at 3:31 PM
I am changing my device and will no longer have access to my Google Authenticator app on my current device
Kindly submit a support ticket under the ticket type "Lost Device/Locked out via 2FA" on the PlayXchange Support Portal. You will need to s...
Thu, 28 Feb, 2019 at 3:32 PM
I have have deleted Google Authenticator app - what should I do now?
Kindly submit a support ticket under the ticket type "Lost Device/Locked out via 2FA" with PlayWallet Support. You will need to submit photo I...
Wed, 17 Jul, 2019 at 4:52 PM