I am having error messages using Google Authenticator and keep getting an invalid code : PlayWallet Support

I am having error messages using Google Authenticator and keep getting an invalid code Print

Modified on: Wed, 7 Sep, 2022 at 4:20 PM

1. Open your Google Authenticator App.

2. Hit the three dots in the top right hand corner

3. Select 'Settings'

4. Select 'Time Correction for Codes'

5. Select 'Sync Now'

6. Try logging in again. Your codes should be synced with the PlayWallet (PW)

If you are using an Apple Device, or are still having difficulties after attempting the above, please follow the steps outlined in this FAQ.

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